Your jewellery will be available to collect from our flagship store. You will need to bring your order number and photographic identification for security purposes.
Our address is 39 Elystan Street, London, SW3 3NT.
Opening hours are Monday to Friday, 10am until 5.30pm.
Please email to let us know when you would like to come in and collect your jewels.
This option is only available for goods under £500. Insurance is not included and the items will be posted at the customer’s own risk. If you would prefer insurance, please select the Special Delivery option. Or, FedEx for International deliveries. Goods are usually delivered between 3-5 days.
This option includes insurance and is only available for goods being delivered within the UK and requires a signature upon delivery. We strongly recommended that customers inspect their goods before signing for delivery to ensure full insurance cover. Goods are usually delivered before 1pm the following day. NB Royal Mail is currently not guaranteeing next day delivery and it can take up to 5 working days.
This option includes insurance up to the value of £5,000 but it is only available to customers who are outside the UK. We strongly recommended that customers inspect their goods before signing for delivery to ensure full insurance cover. Goods are usually delivered between 3-5 days.
